Policies

Shipping & Returns

Last updated: June 2026

Here's everything you need to know about how and when your CREO Daily Creatine Gummies reach you — and what happens if something isn't right. Have a question we haven't covered? Get in touch and a real person will help.

Where we ship

We ship throughout the United States from our US fulfillment center. We also offer international shipping to select countries — if checkout lets you add your address, we can deliver to you.

Processing & delivery times

Orders placed on a business day ship within 24 hours; orders placed over the weekend or on a holiday go out the next business day. Once dispatched, US orders typically arrive within 2–5 business days, depending on your location.

Shipping costs

Standard shipping is free on US orders over $35. For US orders under $35, a flat rate of $4.95 applies. Shipping is calculated and shown at checkout before you pay, so there are no surprises.

Tracking

As soon as your order ships, we'll email you a tracking link so you can follow your gummies all the way to your door. If you don't see it, check your spam folder or reach out and we'll resend it.

International orders

International shipping rates are calculated at checkout based on your destination. Please note that duties, taxes, and customs fees may apply on arrival and are the responsibility of the recipient. Delivery times vary by country and customs processing.

Returns

We stand behind CREO with a 30-day money-back guarantee. If you don't love it, email us within 30 days for a full refund — and you can keep the jar. For the full details, see our Refund Policy.

Questions

Still need a hand with an order, a delivery, or a return? Visit our contact page or email hello@buycreo.com and we'll get back to you within one business day.

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30 N Gould St Ste N
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